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The apex standard
Thirty criteria. Ten are gates every agent must pass. Twenty are scored and set the agent’s apex score. Reviewed every quarter; apex status can be lost.
[A] verified automatically against a register[M] verified manually by Support
Tier 1 · Mandatory gatesAll 10 must pass
1Valid state RERA agent registration[A] Checked against state RERA register
2RERA registration current — not expired, suspended or lapsed[A]
3No adverse RERA orders or unresolved complaints[M] Register search
4Registered business entity with PAN/GST[A] GST portal / PAN validation
5Verified identity of the principal agent[M] Document check
6Verified operating base in or adjacent to the applied locality[M] Address proof + Google Business
7Minimum 3 years continuous real-estate operation[M]
8Evidence of at least 5 closed transactions in the last 24 months[M] Documentary evidence
9Demonstrable activity in the applied locality (not merely claimed)[M] Transaction evidence in that locality
10Signed platform code of conduct and data-handling undertaking[A] E-signature
Tier 2 · 11–15
Track record & depth
  1. 11 Total years in real estate
  2. 12 Transactions closed in the last 24 months
  3. 13 Cumulative transaction value handled
  4. 14 Years active in the specific locality
  5. 15 Depth in declared specialisation — commercial, warehousing, luxury, NRI, land
Tier 2 · 16–20
Standing & network
  1. 16 Membership of a recognised body — NAR-India, CREDAI affiliate, local realtors' association
  2. 17 Leadership or committee role in an association or realtor group
  3. 18 Peer endorsements from other verified apex agents
  4. 19 Developer or channel-partner accreditations held
  5. 20 Team size and operational capacity
Tier 2 · 21–25
Digital presence & content
  1. 21 Active social presence — followers/engagement threshold on at least one platform
  2. 22 Publishing consistency — content in the last 90 days
  3. 23 Content quality — original and informative, not listing spam
  4. 24 Google Business Profile, verified, with reviews
  5. 25 Existing professional website, or commitment to one
Tier 2 · 26–30
Service standards & client evidence
  1. 26 Published, transparent fee structure
  2. 27 Breadth of services — viewings, documentation, negotiation, loan facilitation
  3. 28 Written client service agreement issued as standard
  4. 29 Verified client testimonials, contactable, minimum count
  5. 30 Google review rating and volume threshold